Fonction
Your day-to-day

• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
• Look smart – wear your uniform with pride
• Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest
• Greet guests in a pleasant manner
• Take beverage and food orders in a prompt and professional manner
• Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable
• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• Follow established hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the supervisor or manager on duty
• Take action to solve guest problems/complaints using appropriate service recovery guidelines
• Requisition all necessary supplies in line with hotel procedures and manage inventories
• Receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift in line with hotel procedures
• Check bar and seating areas for cleanliness and attractiveness ensuring all standards are aligned to company and local legislative standards. Inspect all equipment and machinery for proper operation.
• Responsible for the right mise-en-place to perform excellent during service period
• Perform other duties as assigned
Profil
What we need from you
• Look smart – wear your uniform with pride
• Great communication skills
• Basis reading, writing and math skills
• Formal bartending training preferred.
• Respect the sequence of service
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments.
• Ability to handle, carry or lift items weighing up to 23 kilograms.
• Speak French/Dutch and knowledge of English
Offre
We start with an CDD ( possibility to extend on CDI)
Horaire flexible ( morning, evening shift, weekends)
Contact
Jasmin Ighreiz
 -
 -
bruzm.job@ihg.com

www.crowneplaza.com